Unified Network monitroing and endpoint
management for MSPs

Remote monitoring and management (RMM) platform by ManageEngine that lets MSPs
(Managed Service Providers) manage, monitor, secure, and automate client networks
and endpoints from a single console.

Talk to Our Experts

Award-winning protection, trusted worldwide

Certified by AV-Comparatives (July 2025) for Business Security, our award-winning protection is recognized by experts and trusted by users worldwide.

442% ROI. $4.5 million in benefits.

From saving cyber insurance costs to improving security posture, our customers share how Endpoint Central delivered value over the years.

Is Your IT Draining Resources, Or Driving Efficiency?

THE CHALLENGE – Operating Without RMM Central

Without a unified RMM platform, IT teams struggle with fragmented tools, delayed threat detection, and manual troubleshooting leading to downtime, rising operational costs, and inefficient device management across distributed environments.

Tool Sprawl / Fragmentation

MSPs rely on multiple disconnected tools for monitoring, patching, remote access, and asset management.

Manual / Reactive IT Tasks

Routine tasks like patching, software rollout, and configuration changes are often done manually or inconsistently.

Lack of Visibility Across Client Networks

IT teams struggle to maintain a complete, real-time view of devices, servers, applications, and inventory.

Inconsistent Mobile Device Management (MDM)

Managing BYOD and corporate devices typically requires separate, siloed mobile management tools.

THE SOLUTION – RMM Central Platform

RMM Central provides a unified approach to IT management, allowing teams to manage, monitor, and secure all endpoints from a single pane of glass. It streamlines operations by integrating essential tools into one cohesive platform, enabling maximum efficiency, security, and scalability for distributed environments.

Unified Endpoint Management

Manage desktops, laptops, servers, and mobile devices from one console, eliminating tool fragmentation and improving overall control.

Automated Remediation & Patching

Shift from reactive to proactive IT by automating patching, deployments, and configurations to maintain secure, efficient systems.

360-Degree Network Visibility

Gain complete, real-time visibility into devices, servers, applications, and inventory with alerts and performance dashboards.

Holistic Security & MDM Integration

Securely manage BYOD and corporate devices with vulnerability assessments and MDM to ensure compliance and data protection.

Enterprise Remote Monitoring and Management Platform

Unify all endpoints under one intelligent dashboard to remotely monitor, manage, and secure IT assets while automating updates, detecting threats, and troubleshooting
issues in real time from anywhere. This RMM central platform boosts productivity with centralized control, predictive alerts, and zero-touch maintenance ensuring proactive
protection and seamless IT operations.

RMM Central

Empowers

Unified
monitoring

Automation

Scalability

Centralized
visibility

RMM Central

Secures

Patch
management

Security
policies

USB control

Mobile device
management

RMM Central

Manages

Assets

Software
deployment

Power
management

Remote
troubleshooting

Advanced Features of Our Remote Monitoring & Management (RMM) Platform

Network device monitoring

Monitors servers, switches, and virtual devices via SSH, WMI, SNMP to detect and resolve performance issues.

Server management

Manages physical and virtual servers across Windows, Linux, Unix, Solaris, VMware, ensuring centralized control and efficiency.

Real-time alerting

Provides ML-based forecasts and real-time alerts for faults, alarms, and configuration progress via email notifications.

Patch management

Automates patch deployment for Windows, Mac, Linux, and numerous third-party applications to maintain network security.

Remote control

Enables remote troubleshooting with collaboration, file transfer, and session recording across desktops and mobile devices efficiently.

Mobile device management

Handles device enrollment, profiles, apps, and security policies with modern management capabilities for mobile environments.

IT asset management

Tracks hardware and software assets, manages licenses, monitors usage, and blocks malicious applications effectively.

Analytics and reporting

Delivers over 100 ready-made reports providing deep insights into network performance and overall IT infrastructure health.

RMM Central supports iOS and Android devices through its Mobile Device Management (MDM) module

Device Enrollment: Support for manual, bulk (CSV), or over-the-air (OTA) enrollment.

Containerization

Separate corporate data from personal data; do a “corporate wipe” without deleting personal data.

Kiosk Mode

Lock the device to only run a specific app or set of apps; restrict access to task manager, status bar; create custom home screen.

App Management

Create enterprise app catalog, distribute in-house and third-party apps, integrate with Apple VPP and Google Play for Work, blacklist/whitelist apps, audit inventory.

Security Policies

Enforce passcodes, remote lock, remote wipe (full wipe or corporate wipe for BYOD), geolocation tracking.

Profile / Policy Management

Create and assign profiles per department or ownership type; restrict features (camera, browser, etc.); configure email, Wi-Fi, VPN accounts.

RMM Central Differentiators
 How RMM Central Is (or Aims to Be) One of the Best

Comprehensive Coverage

Monitor and manage a wide array of endpoints including Windows, macOS, and Linux machines, along with SNMP-supported network devices like routers, switches, and firewalls from a single console.

Scalable Architecture

Uses a probe-central architecture so MSPs can deploy probes at client sites to scale monitoring effortlessly across multiple locations without overloading the central server.

Secure Communication

Ensures all data transmission between the central server, probes, and agents is encrypted via HTTPS/TLS protocols, providing a secure environment for managing sensitive client infrastructure.

Rich Mobile Device Management

Extend your management capabilities to mobile endpoints with full support for iOS and Android devices, allowing for seamless app distribution, remote lock/wipe, and policy enforcement.

Pre-Built Configurations

Accelerate deployment with a library of ready-to-use configuration templates and automated scripts for common IT tasks like software installation, patch management, and system optimization.

Reporting & Insights

Gain actionable intelligence through real-time dashboards and comprehensive reports that track system health, security compliance, and SLA performance across all managed environments.

Over

10 Years

In MSP Market

We’ve been redefining IT for enterprises, excellence in every solution.

Used Across

185

Countries

we’ve been redefining IT for enterprises, excellence in every solution.

Managing Over

14 Million

Devices

We’ve been redefining IT for enterprises, excellence in every solution.

Trusted by Over

75K

Customers

We’ve been redefining IT for enterprises, excellence in every solution.

Deployment Options

Central Server 
(Head Office / NOC)

RMM Central Server has to be installed in your head office and has to be configured as an EDGE device. This means that the designated ports, 8090 and 8091 (configurable) should be accessible through the Internet.

Distribution Server(s)

RMM Central Distribution Server is light-weight software that is installed in one of the computers in the Customer Offices.

This agent will communicate with the RMM Central Server to pull the information for all the computers in that customer’s branch office.

Probe

The Probe periodically polls the devices in the local network and updates data to the central server.

The Probes are deployed in a remote location and is registered with the Central Server. The Probes can be deployed even behind firewalls or proxy servers.

AD Connector

To leverage the complete functionalities of an AD based setup to perform day-today management activities since the RMM Central server is outside the network, RMM Central has come up with a component called the AD Connector.

When a customer with multiple remote offices is managed by RMM Central server, one of the Distribution Server is configured as the AD connector.

Automate IT in 4 Simple Steps with Our RMM Tool

Built for modern identity challenges, Identity360 empowers your
organization to stay secure, agile, and connected without the complexity.

Discover

Quickly discover all types of network devices such as servers, routers, storage devices, virtual machines, etc including customer devices like laptops, mobiles, etc using diverse discovery options.

Manage

Simplify applications management, remote troubleshooting of devices and IT asset inventory for assorted endpoints running from a single console.

Monitor

Observe critical metrics like immediate status of your devices, identify and fix performance issues, bandwidth consumption, and alarms of multiple customer networks.

Secure

Detect and deploy missing patches, restrict user access, enforce security policies, and customize configurations to each customer’s network requirements.

See the powerful capabilities of RMM Central in action

Upgrade to a Fully Managed Security Posture

Introducing KIDAN’s Endpoint Management and Security as a Service powered by our 24/7 Swiss-led Technology Operations Center (TOC)

24/7 Proactive Security & Threat Mitigation

Our TOC operates around the clock to monitor your endpoints. We don’t just send you alerts; we actively investigate, validate, and remediate threats before they can impact your operations. This includes vulnerability management, patch deployment, and enforcing security configurations across your entire fleet of devices.

Expert Management & Optimization

Your Endpoint Central platform will be managed and optimized by certified engineers who live and breathe this technology. We handle all software deployments, policy configurations, and routine maintenance, ensuring the tool is always performing at its peak and aligned with the latest security best practices.

Strategic Reporting & Visibility

Move beyond raw data. We provide you with clear, executive-level monthly reports that translate technical activity into business-relevant insights. Understand your security posture, see the threats we’ve neutralized, and demonstrate compliance with ease.

We’ve been redefining IT for enterprises, excellence in every solution.

How KIDAN Works with You

Choose the Model That Fits You Best

We don’t just provide software we partner with you to ensure it delivers real, lasting value. Whether you’re looking for light-touch guidance or full-scale operational support, we offer flexible service models tailored to your needs.

License + Expert Guidance

Start with the right license and unlock full value.

Already have the tool or just getting started? We’ll help you provision the right licenses and guide you to unlock the full potential of your investment. Think of us as your strategic advisor always available, never intrusive.

Get Expert Guidance

Implementation & Onboarding

We’ll help you set up, onboard, and train your team.

We’ll help you set up, onboard, and train your team.Need help getting up and running? We’re with you every step of the way from setup and configuration to onboarding and training. Our experts ensure your team is confident, capable, and ready to go.

Launch with Confidence

Fully Managed Service

We manage everything so you don’t have to.

Prefer to stay hands-off? Let us run the tool for you. We’ll handle everything monitoring, maintenance, updates, and optimization so you can focus on what matters most: your
business.

Let KIDAN Run It

Introducing KIDAN’s Endpoint Management and Security as a Service powered by our 24/7 Swiss-led Technology Operations Center (TOC)

Live Demo

1 Minute Guided Tour of
RMM Central

Deployment Options

Central Server 
(Head Office / NOC)

Distribution Server(s)

RMM Central Distribution Server is light-weight software that is installed in one of the computers in the Customer Offices.

This agent will communicate with the RMM Central Server to pull the information for all the computers in that customer’s branch office.

Probe

The Probe periodically polls the devices in the local network and updates data to the central server.

The Probes are deployed in a remote location and is registered with the Central Server. The Probes can be deployed even behind firewalls or proxy servers.

AD Connector

When a customer with multiple remote offices is managed by RMM Central server, one of the Distribution Server is configured as the AD connector.

How KIDAN Works with You

Choose the Model That Fits You Best

License + Expert Guidance

Start with the right license and unlock full value.

Get Expert Guidance

Implementation & Onboarding

We’ll help you set up, onboard, and train your team.

Launch with Confidence

Fully Managed Service

We manage everything so you don’t have to.

Prefer to stay hands-off? Let us run the tool for you. We’ll handle everything monitoring, maintenance, updates, and optimization so you can focus on what matters most: your
business.

Let KIDAN Run It

Introducing KIDAN’s Endpoint Management and Security as a Service powered by our 24/7 Swiss-led Technology Operations Center (TOC)

Advanced Features of Our Remote Monitoring & Management (RMM) Platform

Network device monitoring

Monitors servers, switches, and virtual devices via SSH, WMI, SNMP to detect and resolve performance issues.

Server management

Manages physical and virtual servers across Windows, Linux, Unix, Solaris, VMware, ensuring centralized control and efficiency.

Real-time alerting

Provides ML-based forecasts and real-time alerts for faults, alarms, and configuration progress via email notifications.

Patch management

Automates patch deployment for Windows, Mac, Linux, and numerous third-party applications to maintain network security.

Remote control

Enables remote troubleshooting with collaboration, file transfer, and session recording across desktops and mobile devices efficiently.

Mobile device management

Handles device enrollment, profiles, apps, and security policies with modern management capabilities for mobile environments.

IT asset management

Tracks hardware and software assets, manages licenses, monitors usage, and blocks malicious applications effectively.

Analytics and reporting

Delivers over 100 ready-made reports providing deep insights into network performance and overall IT infrastructure health.

RMM Central supports iOS and Android devices through its Mobile Device Management (MDM) module

Device Enrollment: Support for manual, bulk (CSV), or over-the-air (OTA) enrollment.

Containerization

Separate corporate data from personal data; do a “corporate wipe” without deleting personal data.

Kiosk Mode

Lock the device to only run a specific app or set of apps; restrict access to task manager, status bar; create custom home screen.

App Management

Create enterprise app catalog, distribute in-house and third-party apps, integrate with Apple VPP and Google Play for Work, blacklist/whitelist apps, audit inventory.

Security Policies

Enforce passcodes, remote lock, remote wipe (full wipe or corporate wipe for BYOD), geolocation tracking.

Profile / Policy Management

Create and assign profiles per department or ownership type; restrict features (camera, browser, etc.); configure email, Wi-Fi, VPN accounts.

RMM Central Differentiators
 How RMM Central Is (or Aims to Be) One of the Best

Comprehensive Coverage

Monitor and manage a wide array of endpoints including Windows, macOS, and Linux machines, along with SNMP-supported network devices like routers, switches, and firewalls from a single console.

Scalable Architecture

Uses a probe-central architecture so MSPs can deploy probes at client sites to scale monitoring effortlessly across multiple locations without overloading the central server.

Secure Communication

Ensures all data transmission between the central server, probes, and agents is encrypted via HTTPS/TLS protocols, providing a secure environment for managing sensitive client infrastructure.

Rich Mobile Device Management

Extend your management capabilities to mobile endpoints with full support for iOS and Android devices, allowing for seamless app distribution, remote lock/wipe, and policy enforcement.

Pre-Built Configurations

Accelerate deployment with a library of ready-to-use configuration templates and automated scripts for common IT tasks like software installation, patch management, and system optimization.

Reporting & Insights

Gain actionable intelligence through real-time dashboards and comprehensive reports that track system health, security compliance, and SLA performance across all managed environments.

Over

10 Years

In MSP Market

We’ve been redefining IT for enterprises, excellence in every solution.

Used Across

185

Countries

we’ve been redefining IT for enterprises, excellence in every solution.

Managing Over

14 Million

Devices

We’ve been redefining IT for enterprises, excellence in every solution.

Trusted by Over

75K

Customers

We’ve been redefining IT for enterprises, excellence in every solution.

Automate IT in 4 Simple Steps with Our RMM Tool

Built for modern identity challenges, Identity360 empowers your
organization to stay secure, agile, and connected without the complexity.

Discover

Quickly discover all types of network devices such as servers, routers, storage devices, virtual machines, etc including customer devices like laptops, mobiles, etc using diverse discovery options.

Manage

Simplify applications management, remote troubleshooting of devices and IT asset inventory for assorted endpoints running from a single console.

Monitor

Observe critical metrics like immediate status of your devices, identify and fix performance issues, bandwidth consumption, and alarms of multiple customer networks.

Secure

Detect and deploy missing patches, restrict user access, enforce security policies, and customize configurations to each customer’s network requirements.

Deployment Options

Central Server 
(Head Office / NOC)

Distribution Server(s)

RMM Central Distribution Server is light-weight software that is installed in one of the computers in the Customer Offices.

This agent will communicate with the RMM Central Server to pull the information for all the computers in that customer’s branch office.

Probe

The Probe periodically polls the devices in the local network and updates data to the central server.

The Probes are deployed in a remote location and is registered with the Central Server. The Probes can be deployed even behind firewalls or proxy servers.

AD Connector

When a customer with multiple remote offices is managed by RMM Central server, one of the Distribution Server is configured as the AD connector.

Upgrade to a Fully Managed Security Posture

Introducing KIDAN’s Endpoint Management and Security as a Service powered by our 24/7 Swiss-led Technology Operations Center (TOC)

24/7 Proactive Security & Threat Mitigation

Expert Management & Optimization

Strategic Reporting & Visibility

We’ve been redefining IT for enterprises, excellence in every solution.

See the powerful capabilities of RMM Central in action

Pricing Plans Tailored to Fit Your Business

Application Manager – non-binding prices

RMM Central Add-ons

Fill up the form to get a personalized Quote, that best suits your requirements

Fill in your details, and our experts will send you a custom quote designed to fit your business needs and budget.

Deployment Options

Central Server 
(Head Office / NOC)

Distribution Server(s)

RMM Central Distribution Server is light-weight software that is installed in one of the computers in the Customer Offices.

This agent will communicate with the RMM Central Server to pull the information for all the computers in that customer’s branch office.

Probe

The Probe periodically polls the devices in the local network and updates data to the central server.

The Probes are deployed in a remote location and is registered with the Central Server. The Probes can be deployed even behind firewalls or proxy servers.

AD Connector

When a customer with multiple remote offices is managed by RMM Central server, one of the Distribution Server is configured as the AD connector.

See the powerful capabilities of RMM Central in action

Overview

RMM Central Overview

Download PDF

Datasheet

RMM Central Datasheet

Download PDF

RMM Central is an all-powerful, comprehensive IT management companion for MSPs to manage and monitor multiple client accounts, domains and networks from a unified, easy-to-use console

Kris S

Solutions delivery manager at Soft Solutions.

Request a personalized demo

Your Questions, Answered with Clarity.

Direct answers to the most common strategic, technical, and commercial questions
about RMM Central

How to install RMM MSP agent?

First create a remote office with distribution server or direct communication. Then install the agent from Web Console -> UEM -> Agent -> Remote Office. Find out more details

What are the ports used by RMM?

Here is a list of ports that is used by the RMM application. You will need to open the following ports for a hassle-free communication between the Agent, RMM Server and the Distribution Server.

How is customer data protected in RMM?

Each customer, managed under RMM is provided with a unique ID and the users and machines associated with each customer are mapped to it. This ensures that users can only access the details of the customers associated with them and restricts access to other customers’ data.

Is it possible for a customer to be managed by several administrators?

We can create various user accounts by clicking user administration under Admin tab. User administration enables associating users with customers. Either one user can manage several customers or one customer can be managed by several users.

Is it possible to add/store customer details like mail, address, contact details, etc. for each client?

While creating new customers, such details can be specified. To add details to existing customers, go to the Admin tab, select customer, choose Action, and then click on Modify.

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