KIDANVerse

Zurich

KIDANVerse

Lausanne

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TOC

End-to-end security operations monitoring.

On-demand Consulting

Expert guidance for strategic technology decisions.

As a Service (Managed)

Enterprise services supporting critical IT infrastructure.

Implementation

Seamless enterprise technology solution deployment.

Training

Empower teams with expert-led technology programs.

Assessment and Audit

Gain complete visibility into your technology infrastructur

Solutions

Tailored IT solutions for operational excellence.

Procurement and Licensing

Expert on-demand consultation for technology procurement

Support

Dedicated IT support for seamless operations.

Most visited page

Expert guidance for strategic technology
decisions.

About Us

Learn more about KIDAN’s vision, values, and expertise.

Security Operations
Center (SOC)

Proactive security operations to
protect data asset

Infrastructure Operations Center (IOC)

Intelligent operations control for
agile IT systems

Network Operations
Center (NOC)

Ensuring smooth network operations
and uptime 24/7

About us

Expert guidance for strategic technology
decisions.

Contact Us

Learn more about KIDAN’s vision, values, and expertise.

Our Partners

Meet KIDAN’s partners working together to deliver technology solutions, support, and growth for businesses.
Strategic Vendor Partners
Collaborating with global leaders for advanced IT solutions
200 +
Technical Managed Solutions
Delivering specialized tools to address complex IT challenges
110 +
Enterprise clients across industry sectors
trust KIDAN’s strategic partnerships and solutions to drive technology success.
1250 +

ManageEngine

IAM

Access Manager Plus

ADManager Plus

ADSelfService Plus

Access Manager Plus

Key Manager Plus

Identity 360

PAM360

Password Manager Pro

Recovery Manager Plus

IAM

UEM

Security

Networks

Cloud

MSP

Help Desk

IT Analytics

ColorTokens

Cloudflare

SentinelOne

Microsoft

Horizon3

Zoho

Xink

Sangfor

390+

Strategic Vendor Partners

115+

Technical Managed Solutions

1'300+

Enterprise clients across industry sectors

Security Operations Center (SOC)

Infrastructure Operations Center (IOC)

Network Operations Center (NOC)

Help Desk and Service Desk

MSP Central for ITSM RMM and Cybersecurity

ManageEngine MSP Central consolidates remote monitoring, service desk,
endpoint security, and AI-driven automation into a single multi-tenant console 
purpose-built for MSPs that need to scale without complexity.

Digital transformation solutions
Consulting & technology services
Cloud & ERP solutions
Cybersecurity &
operations
IT consulting & cloud services

Unified MSP Platform for Complete IT Management and Security

The Challenge

Without a unified MSP platform, managing multiple clients becomes complex, inefficient, and prone to risks. 

THE CHALLENGES: Operating Without MSP Central

Without a unified MSP platform, managing multiple clients becomes complex, inefficient, and prone to risks. 

Limited Visibility

No centralized view creates blind spots and delays

Delayed Resolution

Manual processes slow troubleshooting and recovery

Operational Inefficiency

Multiple tools slow response and increase workload 

Scalability Issues 

Growth becomes hard without centralized control 

Security Gaps

Inconsistent monitoring leads to vulnerabilities and risks 

Fragmented Management 

Disconnected tools reduce efficiency and increase complexity 

The Solution

Bring IT service management, remote monitoring, and security into one platform. Manage, monitor, and secure all client environments from a single console.

THE SOLUTION: MSP Central

Bring IT service management, remote monitoring, and security into one platform. Manage, monitor, and secure all client environments from a single console.

Centralized Management

Manage all clients from one unified dashboard

Automated Operations

Automate workflows, alerts, and routine IT tasks

Integrated ITSM & RMM

Combine ticketing, monitoring, and automation seamlessly

Scalable Services

Easily onboard clients while maintaining service quality

Proactive Security

Monitor threats and enforce security across clients

Unified Insights

Access centralized reports for performance and compliance

Manage, Empower, and Secure Every Aspect of MSP Operations

Streamline multi client operations with a unified platform that enables efficient management, empowers
teams, and ensures end-to-end security across all environments. 

Manage

Everything

Client Environments

Endpoints & Servers

Tickets & Assets 

Service Delivery 

Empower

Everyone

MSP Technicians

Service Desk Teams

IT Managers 

Client Stakeholders 

Secure

Everywhere

Endpoint Protection 

Threat Detection

Policy Enforcement

Compliance Management 

AI Automation

Automate tasks to improve
efficiency and reduce effort 

Reporting & Analytics 

Access real-time insights across
all clients

Self-Service Portal

Enable clients to raise requests and resolve issues 

SLA & Workflow Automation

Automate workflows and ensure consistent service delivery

Key Features of MSP Central at
a Glance 

MSP Central is an all-in-one platform for managed service providers, combining ITSM, RMM, and cybersecurity to streamline multi-client management, automate operations, and ensure consistent service delivery. 

Unified Multi-Client Management 

Manage multiple client environments from a single console with centralized visibility and control.

Integrated ITSM and RMM

Streamline service delivery with built-in ticketing, monitoring, and remote management capabilities.

Automated IT Operations

Reduce manual workload with automation for routine tasks, alerts, patching, and issue resolution.

Remote Monitoring and Management

Continuously monitor endpoints, servers, and networks to detect and resolve issues proactively.

Data Leakage Prevention

Secure data shared through browsers to web apps and cloud services. Control upload, download, copy-paste, and print actions by policy group.

Patch Management Automation

Automate patch detection, approval, and deployment to keep all client systems secure and up to date.

Advanced Reporting and Analytics

Gain actionable insights with real-time dashboards and reports across all managed clients.

Security and Compliance Management

Enforce security policies, monitor threats, and maintain compliance across diverse client environments.

SLA and Workflow Management

Ensure consistent service delivery with SLA-based workflows and automated service

Integrated Platform for Managed Services

MSP Central is a unified, cloud-native platform that combines remote monitoring, service delivery, security, and data protection into a
single multi-tenant console. It replaces multiple scattered tools with one scalable system, enhanced by AI-driven insights. It ensures
secure, role-based access and consistent operations as your MSP grows.
MSP technicians empowered
0 +
compliance certifications
0 +
Cient devices managed
0 M+
MSPs partnered
0 +

One place where MSP operations come together

Monitor, patch, and troubleshoot
devices remotely with a robust
RMM engine that scales across
clients and geographies.

Automate alerts, script deployments, and health checks to keep
devices compliant and secure.

Manage tickets, contracts, billing, and
SLAs from a single ITSM console that
aligns your service desk and business operations.

Empower technicians with contextual views and automated workflows to boost productivity.

Track uptime, network performance,
server loads, and service availability with
80+ KPIs, alongside IT automation to
enable self-healing of servers.

Get alerts before issues escalate and remediate faster with automation.

Protect every device with layered
endpoint security, integrating an antivirus
tool, vulnerability scans, browser security
capabilities, and application and device
controls.

Use centralized dashboards to gain real-time visibility into exposure and risk levels.

Visualize service performance, technician
KPIs, asset usage, and client health with
customizable reports and dashboards.

Leverage AI-powered insights to optimize operations and deliver better outcomes.

One Unified Platform. Infinite MSP Growth.

Our integrated MSP ecosystem combines RMM, PSA, and Security with AI-driven automation to help you
scale your business and meet strict SLAs with ease.

Remote Monitoring & Management

Monitor, patch, and manage endpoints at scale with automation

IT Service Management

Unified ITSM with tickets, SLAs, billing, and automation

Endpoint Security & Compliance

Layered endpoint security with compliance and real-time risk insights

Server & Network Monitoring

Monitor servers and networks with proactive alerts and automation

Hyper-Automation

Automate workflows, patching, and incidents with no-code tools

GenAI & Predictive Intelligence

AI-driven insights for smarter alerts, predictions, and faster resolution

Five ways MSP Central transforms your operations

Explore each capability pillar — understand how it drives measurable outcomes
for your MSP business.

Hyper-Automation

Cut manual workloadby up to 70% with cross-module workflow automation — from first alert to resolved ticket, no human touchpoint needed.
✓ Cross-module automation spanning helpdesk, monitoring, endpoint management, and security
✓ Smart triggers for patch deployment, ticket routing, compliance enforcement, and escalations
✓ No-code and low-code visual workflow builder — complex automations without developer resources
✓ Runbook automation library for multi-step incident remediation across cloud and on-prem workloads
✓ Intelligent remediation playbooks built from historical resolution data
✓ Automated client onboarding — deploy agents, configure baselines, and set alerts in minutes

AI & Intelligence

Move from reactive to predictive operations. AI is embedded across every module — surfacing insights that help your team act faster and smarter.
✓ Unified AI data layer spanning service desk, remote IT operations, and cybersecurity event streams
✓ GenAI ticket summarisation, root cause analysis, and resolution recommendations from ticket history
✓ Alert auto-prioritisation based on client asset criticality, business impact, and history
✓ AI-driven anomaly detection identifies deviations before they cause service disruption
✓ Predictive patch risk analysis — identify highest exploitation risk vulnerabilities per client
✓ Natural language AI chatbot for client self-service — ticket creation, status lookup, KB surfacing

Service Delivery

Deliver consistent, SLA-backed services across every client account with policy-based automation and ITIL-aligned workflows.
✓ Policy-based automation ensures repeatable, consistent delivery at scale across all tenants
✓ Custom SLA tiers, response targets, and breach notifications configurable per client
✓ Prebuilt onboarding scripts, alert policies, and templates for same-day new client activation
✓ ITIL v4-aligned change, problem, and release management with configurable approval chains
✓ Compliance-ready delivery — HIPAA, GDPR, SOC 2, ISO 27001, and Swiss FADP frameworks
✓ Client-facing CSAT surveys, performance dashboards, and automated monthly reporting packages

Client Experience

Give your clients a polished, branded experience that builds lasting trust — without adding workload to your team.
✓ White-label client portal fully branded to your MSP — logo, colours, domain, and language
✓ Client mobile app for real-time visibility into their environment, ticket status, and performance
✓ AI self-service chatbot handles 40%+ of tier-1 enquiries without technician involvement
✓ Multilingual portal — EN, FR, DE, IT served by KIDAN across Switzerland
✓ Automated monthly client reports with branded templates, KPI snapshots, and summaries
✓ Customisable dashboards per tenant — show exactly the data each client executive cares about

Growth & Scale

MSP Central and KIDAN grow with you — from your first managed client to hundreds, with no platform migration required.
✓ Unlimited tenant architecture — add new clients in minutes with no infrastructure changes
✓ Partner training programme, KIDAN certifications, and structured onboarding for new team members
✓ KIDAN strategic account management for MSP growth planning and quarterly business reviews
✓ Open REST API and webhook framework for PSA, billing, SIEM, and CRM integrations
✓ Swiss Tier 4 Private Cloud option for MSPs with strict data residency requirements
✓ ENIXEN Group ecosystem — access to ColorTokens, SentinelOne, Cloudflare, Zoho, Sangfor via KIDAN

Not just a licence — a full-service Swiss partnership

Official and exclusive ManageEngine partner in Switzerland. 1,000+ enterprise customers. 93.8% retention. Part of ENIXEN Group AG. Every deployment wrapped with our proven five-stage professional services framework.

Advisory & Licensing

Our experts align IT management with business goals by assessing your environment to identify gaps and recommend ideal tools. We provide guidance on cost-effective licensing models and compliance across suites. This stage ensures a clear roadmap for digital transformation and strategic tool consolidation.

Architecture & Design

Before deployment, we create a technical blueprint to ensure scalability. We determine hardware requirements to support your user base while designing redundant systems for zero downtime. This includes mapping security integrations like SSO and MFA to align the tools with your existing protocols perfectly.

Implementation

This phase involves the end-to-end installation of your ManageEngine suite. We tailor the software by setting up custom workflows, monitoring thresholds, and patch policies. By connecting different modules, we create a unified IT ecosystem that ensures all tools communicate and function as one entity.

Training & Enablement

We ensure your IT team is proficient through hands-on workshops for administrators and technicians. Participants gain access to official certification programs to validate expertise. By sharing ITIL best practices, we empower your staff to improve service delivery and overall operational efficiency daily.

Managed Support

Our managed support provides priority access to technical experts for resolving complex issues. We conduct periodic health checks to ensure the environment runs at peak performance. Additionally, we handle version upgrades and security patches, ensuring your system remains secure and fully optimized always.

Enterprise-grade track record

Proven deployments across sectors with 93.8% client retention

Data sovereignty guaranteed

Swiss-hosted cloud ensuring compliance, security, and data sovereignty

Technology Operations Center

Always-on monitoring, response, and escalation for MSP operations

Multilingual, Swiss-wide support

Multilingual support across Switzerland and European MSP markets

Global discipline, Swiss precision

Global expertise with Swiss precision and scalable IT delivery

Prove it before you buy

Test with PoC, validate ROI, and deploy with zero upfront risk.

Deployment Options for MSP Central

Cloud Deployment

Fully hosted by ManageEngine (Zoho) with no on-prem servers required. Access is through a web dashboard, and multi-tenant support allows MSPs to manage multiple clients from one console. Updates and maintenance are handled automatically. Ideal for MSPs, remote teams, and fast setup needs.

On-Premises Deployment

Installed on the organization’s own Windows or Linux servers, giving full control over data and infrastructure. Requires manual updates and maintenance. Suitable for strict security or data residency requirements and environments needing full control.

Hybrid Deployment

A cloud-based central console with agents deployed on client machines and some systems remaining on-prem. Uses secure communication channels. Best for mixed environments, restricted networks, and gradual cloud migration.

For better implementation experience, and tailored
solutions that's unique to your business.

Upgrade to a Fully Managed Security Posture

Introducing KIDAN’s Endpoint Management and Security as a Service powered by our 24/7 Swiss-led Technology Operations Center (TOC)

24/7 Proactive Security & Threat Mitigation

Our TOC operates around the clock to monitor your endpoints. We don’t just send you alerts; we actively investigate, validate, and remediate threats before they can impact your operations. This includes vulnerability management, patch deployment, and enforcing security configurations across your entire fleet of devices.

Expert Management & Optimization

Your Endpoint Central platform will be managed and optimized by certified engineers who live and breathe this technology. We handle all software deployments, policy configurations, and routine maintenance, ensuring the tool is always performing at its peak and aligned with the latest security best practices.

Strategic Reporting & Visibility

Move beyond raw data. We provide you with clear, executive-level monthly reports that translate technical activity into business-relevant insights. Understand your security posture, see the threats we’ve neutralized, and demonstrate compliance with ease.

We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.

How KIDAN Works with You

Choose the Model That Fits You Best 

We don’t just provide software we partner with you to ensure it delivers real, lasting value. Whether you’re looking for light-touch guidance or full-scale operational support, we offer flexible service models tailored to your needs. 

License + Expert Guidance

Start with the right license and unlock full value.
Already have the tool or just getting started? We’ll help you provision the right licenses and guide you to unlock the full potential of your investment. Think of us as your strategic advisor always available, never intrusive.

Implementation & Onboarding

We’ll help you set up, onboard, and train your team.

We’ll help you set up, onboard, and train your team.Need help getting up and running? We’re with you every step of the way from setup and configuration to onboarding and training. Our experts ensure your team is confident, capable, and ready to go.

Fully Managed Service

We manage everything so you don’t have to. 

Prefer to stay hands-off? Let us run the tool for you. We’ll handle everything monitoring, maintenance, updates, and optimization so you can focus on what matters most: your
business.

Introducing KIDAN’s Endpoint Management and Security as a Service powered by our 24/7 Swiss-led Technology Operations Center (TOC)

1 Minute Guided Tour of
MSP Central

Deployment Options for MSP Central

Cloud Deployment

Fully hosted by ManageEngine (Zoho) with no on-prem servers required. Access is through a web dashboard, and multi-tenant support allows MSPs to manage multiple clients from one console. Updates and maintenance are handled automatically. Ideal for MSPs, remote teams, and fast setup needs.

On-Premises Deployment

Installed on the organization’s own Windows or Linux servers, giving full control over data and infrastructure. Requires manual updates and maintenance. Suitable for strict security or data residency requirements and environments needing full control.

Hybrid Deployment

A cloud-based central console with agents deployed on client machines and some systems remaining on-prem. Uses secure communication channels. Best for mixed environments, restricted networks, and gradual cloud migration.

Upgrade to a Fully Managed Security Posture

Introducing KIDAN’s Endpoint Management and Security as a Service powered by our 24/7 Swiss-led Technology Operations Center (TOC)

24/7 Proactive Security & Threat Mitigation

Our TOC operates around the clock to monitor your endpoints. We don’t just send you alerts; we actively investigate, validate, and remediate threats before they can impact your operations. This includes vulnerability management, patch deployment, and enforcing security configurations across your entire fleet of devices.

Expert Management & Optimization

Your Endpoint Central platform will be managed and optimized by certified engineers who live and breathe this technology. We handle all software deployments, policy configurations, and routine maintenance, ensuring the tool is always performing at its peak and aligned with the latest security best practices.

Strategic Reporting & Visibility

Move beyond raw data. We provide you with clear, executive-level monthly reports that translate technical activity into business-relevant insights. Understand your security posture, see the threats we’ve neutralized, and demonstrate compliance with ease.

Key Features of MSP Central at
a Glance 

MSP Central is an all-in-one platform for managed service providers, combining ITSM, RMM, and cybersecurity to streamline multi-client management, automate operations, and ensure consistent service delivery. 

Unified Multi-Client Management 

Manage multiple client environments from a single console with centralized visibility and control.

Integrated ITSM and RMM

Streamline service delivery with built-in ticketing, monitoring, and remote management capabilities.

Automated IT Operations

Reduce manual workload with automation for routine tasks, alerts, patching, and issue resolution.

Remote Monitoring and Management

Continuously monitor endpoints, servers, and networks to detect and resolve issues proactively.

Data Leakage Prevention

Secure data shared through browsers to web apps and cloud services. Control upload, download, copy-paste, and print actions by policy group.

Patch Management Automation

Automate patch detection, approval, and deployment to keep all client systems secure and up to date.

Advanced Reporting and Analytics

Gain actionable insights with real-time dashboards and reports across all managed clients.

Security and Compliance Management

Enforce security policies, monitor threats, and maintain compliance across diverse client environments.

SLA and Workflow Management

Ensure consistent service delivery with SLA-based workflows and automated service

Integrated Platform for Managed Services

MSP Central is a unified, cloud-native platform that combines remote monitoring, service delivery, security, and data protection into a
single multi-tenant console. It replaces multiple scattered tools with one scalable system, enhanced by AI-driven insights. It ensures
secure, role-based access and consistent operations as your MSP grows.
MSP technicians empowered
0 +
compliance certifications
0 +
Cient devices managed
0 M+
MSPs partnered
0 +

One place where MSP operations come together

Monitor, patch, and troubleshoot
devices remotely with a robust
RMM engine that scales across
clients and geographies.

Automate alerts, script deployments, and health checks to keep
devices compliant and secure.

Manage tickets, contracts, billing, and
SLAs from a single ITSM console that
aligns your service desk and business operations.

Empower technicians with contextual views and automated workflows to boost productivity.

Track uptime, network performance,
server loads, and service availability with
80+ KPIs, alongside IT automation to
enable self-healing of servers.

Get alerts before issues escalate and remediate faster with automation.

Protect every device with layered
endpoint security, integrating an antivirus
tool, vulnerability scans, browser security
capabilities, and application and device
controls.

Use centralized dashboards to gain real-time visibility into exposure and risk levels.

Visualize service performance, technician
KPIs, asset usage, and client health with
customizable reports and dashboards.

Leverage AI-powered insights to optimize operations and deliver better outcomes.

One Unified Platform. Infinite MSP Growth.

Our integrated MSP ecosystem combines RMM, PSA, and Security with AI-driven automation to help you
scale your business and meet strict SLAs with ease.

Remote Monitoring & Management

Monitor, patch, and manage endpoints at scale with automation

IT Service Management

Unified ITSM with tickets, SLAs, billing, and automation

Endpoint Security & Compliance

Layered endpoint security with compliance and real-time risk insights

Server & Network Monitoring

Monitor servers and networks with proactive alerts and automation

Hyper-Automation

Automate workflows, patching, and incidents with no-code tools

GenAI & Predictive Intelligence

AI-driven insights for smarter alerts, predictions, and faster resolution

Five ways MSP Central transforms your operations

Explore each capability pillar — understand how it drives measurable outcomes
for your MSP business.

Hyper-Automation

Cut manual workloadby up to 70% with cross-module workflow automation — from first alert to resolved ticket, no human touchpoint needed.
✓ Cross-module automation spanning helpdesk, monitoring, endpoint management, and security
✓ Smart triggers for patch deployment, ticket routing, compliance enforcement, and escalations
✓ No-code and low-code visual workflow builder — complex automations without developer resources
✓ Runbook automation library for multi-step incident remediation across cloud and on-prem workloads
✓ Intelligent remediation playbooks built from historical resolution data
✓ Automated client onboarding — deploy agents, configure baselines, and set alerts in minutes

AI & Intelligence

Move from reactive to predictive operations. AI is embedded across every module — surfacing insights that help your team act faster and smarter.
✓ Unified AI data layer spanning service desk, remote IT operations, and cybersecurity event streams
✓ GenAI ticket summarisation, root cause analysis, and resolution recommendations from ticket history
✓ Alert auto-prioritisation based on client asset criticality, business impact, and history
✓ AI-driven anomaly detection identifies deviations before they cause service disruption
✓ Predictive patch risk analysis — identify highest exploitation risk vulnerabilities per client
✓ Natural language AI chatbot for client self-service — ticket creation, status lookup, KB surfacing

Service Delivery

Deliver consistent, SLA-backed services across every client account with policy-based automation and ITIL-aligned workflows.
✓ Policy-based automation ensures repeatable, consistent delivery at scale across all tenants
✓ Custom SLA tiers, response targets, and breach notifications configurable per client
✓ Prebuilt onboarding scripts, alert policies, and templates for same-day new client activation
✓ ITIL v4-aligned change, problem, and release management with configurable approval chains
✓ Compliance-ready delivery — HIPAA, GDPR, SOC 2, ISO 27001, and Swiss FADP frameworks
✓ Client-facing CSAT surveys, performance dashboards, and automated monthly reporting packages

Client Experience

Give your clients a polished, branded experience that builds lasting trust — without adding workload to your team.
✓ White-label client portal fully branded to your MSP — logo, colours, domain, and language
✓ Client mobile app for real-time visibility into their environment, ticket status, and performance
✓ AI self-service chatbot handles 40%+ of tier-1 enquiries without technician involvement
✓ Multilingual portal — EN, FR, DE, IT served by KIDAN across Switzerland
✓ Automated monthly client reports with branded templates, KPI snapshots, and summaries
✓ Customisable dashboards per tenant — show exactly the data each client executive cares about

Growth & Scale

MSP Central and KIDAN grow with you — from your first managed client to hundreds, with no platform migration required.
✓ Unlimited tenant architecture — add new clients in minutes with no infrastructure changes
✓ Partner training programme, KIDAN certifications, and structured onboarding for new team members
✓ KIDAN strategic account management for MSP growth planning and quarterly business reviews
✓ Open REST API and webhook framework for PSA, billing, SIEM, and CRM integrations
✓ Swiss Tier 4 Private Cloud option for MSPs with strict data residency requirements
✓ ENIXEN Group ecosystem — access to ColorTokens, SentinelOne, Cloudflare, Zoho, Sangfor via KIDAN

Not just a licence — a full-service Swiss partnership

Official and exclusive ManageEngine partner in Switzerland. 1,000+ enterprise customers. 93.8% retention. Part of ENIXEN Group AG. Every deployment wrapped with our proven five-stage professional services framework.

Advisory & Licensing

Our experts align IT management with business goals by assessing your environment to identify gaps and recommend ideal tools. We provide guidance on cost-effective licensing models and compliance across suites. This stage ensures a clear roadmap for digital transformation and strategic tool consolidation.

Architecture & Design

Before deployment, we create a technical blueprint to ensure scalability. We determine hardware requirements to support your user base while designing redundant systems for zero downtime. This includes mapping security integrations like SSO and MFA to align the tools with your existing protocols perfectly.

Implementation

This phase involves the end-to-end installation of your ManageEngine suite. We tailor the software by setting up custom workflows, monitoring thresholds, and patch policies. By connecting different modules, we create a unified IT ecosystem that ensures all tools communicate and function as one entity.

Training & Enablement

We ensure your IT team is proficient through hands-on workshops for administrators and technicians. Participants gain access to official certification programs to validate expertise. By sharing ITIL best practices, we empower your staff to improve service delivery and overall operational efficiency daily.

Managed Support

Our managed support provides priority access to technical experts for resolving complex issues. We conduct periodic health checks to ensure the environment runs at peak performance. Additionally, we handle version upgrades and security patches, ensuring your system remains secure and fully optimized always.

Enterprise-grade track record

Proven deployments across sectors with 93.8% client retention

Data sovereignty guaranteed

Swiss-hosted cloud ensuring compliance, security, and data sovereignty

Technology Operations Center

Always-on monitoring, response, and escalation for MSP operations

Multilingual, Swiss-wide support

Multilingual support across Switzerland and European MSP markets

Global discipline, Swiss precision

Global expertise with Swiss precision and scalable IT delivery

Prove it before you buy

Test with PoC, validate ROI, and deploy with zero upfront risk.

For better implementation experience, and tailored
solutions that's unique to your business.

Upgrade to a Fully Managed Security Posture

Introducing KIDAN’s Endpoint Management and Security as a Service powered by our 24/7 Swiss-led Technology Operations Center (TOC)

24/7 Proactive Security & Threat Mitigation

Our TOC operates around the clock to monitor your endpoints. We don’t just send you alerts; we actively investigate, validate, and remediate threats before they can impact your operations. This includes vulnerability management, patch deployment, and enforcing security configurations across your entire fleet of devices.

Expert Management & Optimization

Your Endpoint Central platform will be managed and optimized by certified engineers who live and breathe this technology. We handle all software deployments, policy configurations, and routine maintenance, ensuring the tool is always performing at its peak and aligned with the latest security best practices.

Strategic Reporting & Visibility

Move beyond raw data. We provide you with clear, executive-level monthly reports that translate technical activity into business-relevant insights. Understand your security posture, see the threats we’ve neutralized, and demonstrate compliance with ease.

We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.

Pricing Plans Tailored to Fit Your Business

MSP Central – non-binding prices

Fill up the form to get a personalized Quote, that best suits your requirements

Fill in your details, and our experts will send you a custom quote designed to fit your business needs and budget.

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Deployment Options for MSP Central

Cloud Deployment

Fully hosted by ManageEngine (Zoho) with no on-prem servers required. Access is through a web dashboard, and multi-tenant support allows MSPs to manage multiple clients from one console. Updates and maintenance are handled automatically. Ideal for MSPs, remote teams, and fast setup needs.

On-Premises Deployment

Installed on the organization’s own Windows or Linux servers, giving full control over data and infrastructure. Requires manual updates and maintenance. Suitable for strict security or data residency requirements and environments needing full control.

Hybrid Deployment

A cloud-based central console with agents deployed on client machines and some systems remaining on-prem. Uses secure communication channels. Best for mixed environments, restricted networks, and gradual cloud migration.

For better implementation experience, and tailored
solutions that's unique to your business.

Datasheet

Endpoint Central MSP Datasheet

Man IT
0

Supports mobile Sales Workforce with

corporate-owned devices
1500 +
Employee-owned device
0 +

To Serve Customers Securely Across

Cities
0
Branches
0

Request a live demo

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Time
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Your Questions, Answered with Clarity.

Direct answers to the most common strategic, technical, and commercial questions
about MSP Central

MSP Central is an all-in-one platform designed for managed service providers (MSPs) to deliver IT services, including remote monitoring, endpoint management, service desk, and security from a unified console.
MSP Central is built specifically for managed service providers who need to manage multiple client environments efficiently while maintaining data isolation and service consistency.
It combines ITSM, remote monitoring and management (RMM), endpoint security, server monitoring, and reporting into a single platform for streamlined operations.
Yes, MSP Central is designed with multi-tenancy, allowing MSPs to manage multiple clients from a single console while maintaining separate configurations and data for each client.
It uses automation, workflows, and SLA-based processes to streamline ticket handling, service requests, and operational tasks across clients.
Yes, it supports automation through scripts, workflows, and runbooks to handle patching, alerts, and incident remediation with minimal manual effort.

Quick details before your demo

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Quick details before your demo

Almost there – a few quick details first.

Quick details before your demo

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Quick details before your demo

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Thank you for applying to the KAI Builder Program by KIDAN.

Your application is now under review. Our team will carefully evaluate your use case, commitment level, and strategic fit. If shortlisted, you will hear from us within 5 business days to schedule your Discovery Call.

We look forward to potentially building the future of AI together.

Quick details before your demo

Almost there – a few quick details first.

Quick details before your demo

Almost there – a few quick details first.

Quick details before your demo

Almost there – a few quick details first.

Quick details before your demo

Almost there – a few quick details first.

Quick details before your demo

Almost there – a few quick details first.

Quick details before your demo

Almost there – a few quick details first.

Quick details before your demo

Almost there – a few quick details first.

Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

Almost there – a few quick details first.

Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

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Quick details before your demo

Almost there – a few quick details first.

Quick details before your demo

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