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As a Service

Reach out to KIDAN for inquiries and support.

On-demand Consulting

Expert guidance for strategic technology decisions.

Toc

24/7 global technology operations center.

Implementation

Seamless enterprise technology solution deployment.

Training

Empower teams with expert-led technology programs.

Services

Enterprise services supporting critical IT infrastructure.

Solutions

Tailored IT solutions for operational excellence.

SOC

End-to-end security operations monitoring.

Support

Dedicated IT support for seamless operations.

Most visited page

Expert guidance for strategic technology decisions.

About Us

Learn more about KIDAN’s vision, values, and expertise.

Our Partners

Meet KIDAN’s partners working together to deliver technology solutions, support, and growth for businesses.
Leading enterprise IT management solutions
offered via KIDAN’s trusted partner ecosystem for scalable, secure operations.
10 +
Leading enterprise IT management solutions
offered via KIDAN’s trusted partner ecosystem for scalable, secure operations.
110 +
Enterprise clients across industry sectors
trust KIDAN’s strategic partnerships and solutions to drive technology success.
950 +

ManageEngine Partner For IT Security
in Switzerland

Monitor, manage, and secure your business with our AI-powered
IT management solutions.

Powering and Protecting Switzerland's Leading Organizations

We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.
We’ve been redefining IT for enterprises, excellence in every solution.

About manageEngine

ManageEngine crafts the industry’s broadest suite of IT management software. We have everything you need over 60 products to manage all of your IT operations, from networks and servers to applications, service desk, Active Directory, security, desktops, and mobile devices.

Since 2002, IT teams like yours have turned to us for affordable, feature-rich software that’s easy to use.

As you prepare for the IT management challenges ahead, we’ll lead the way with new solutions, contextual integrations, and other advances that can only come from a company singularly dedicated to its customers. And as a division of Zoho Corporation, we’ll continue pushing for the tight business-IT alignment you’ll need to seize opportunities in the future.

Find Your Solution Across the Full ManageEngine Spectrum

We hold the highest certifications across all major suites. Select a category to explore the specific solutions we deliver.

Active Directory, Microsoft 365, and
Exchange management and reporting

Real-time Active Directory, file, and
Windows server change auditing

Identity security with adaptive MFA,
SSPR, and SSO

Reporting, auditing, and monitoring for
hybrid Exchange and Skype

Active Directory, Microsoft 365, and
Exchange backup and recovery

Unified identity governance for Active Directory with automation,
reporting lifecycle management, and security

Advanced Microsoft 365 auditing and monitoring delivering alerts,
compliance reporting, and enhanced security visibility

Cloud-native identity platform delivering secure access with SSO and MFA, enabling centralized identity orchestration. Helps organizations manage users, applications, and endpoints through unified policies, reporting, and scalable governance.

Privileged access platform enabling credential vaulting, session
monitoring, compliance reporting, and secure control. 

Secure privileged session management enabling monitored remote
access, auditing, and centralized security control

Comprehensive SSH key and SSL/TLS certificate lifecycle management solution providing discovery, deployment, rotation, and compliance tracking. Offers centralized control and maintain regulatory compliance across enterprise infrastructures.
ServiceDesk Plus is a unified service management platform designed to streamline IT and business service delivery across modern enterprises. It helps teams manage incidents, service requests, changes, problems, and assets from a centralized environment while improving operational efficiency. With automation and workflow capabilities, organizations can standardize processes, reduce downtime, and accelerate service resolution. Built-in asset management features allow tracking of hardware and software inventories, ensuring better lifecycle planning and compliance monitoring. The platform supports collaboration between IT, HR, and facilities teams, creating a seamless service experience. Advanced reporting and analytics provide actionable insights into performance, service trends, and user satisfaction levels. Its scalable architecture allows enterprises to customize workflows according to their operational needs while maintaining governance and control. 
SupportCenter Plus is a web-based customer support platform built to help organizations deliver consistent and efficient customer service experiences. It centralizes customer interactions from email, phone, portals, and social channels into a single interface, enabling support teams to manage tickets faster and improve response quality. The solution allows businesses to organize operations through independent business units while maintaining centralized visibility. A customizable portal empowers users to submit requests, track progress, and access knowledge resources. Built-in email response management converts communications into trackable tickets, ensuring no request goes unnoticed. Knowledge base capabilities help teams resolve recurring issues quickly and improve first-contact resolution. Account and contact management provides insights into customer relationships, contracts, and service histories, helping strengthen engagement while maintaining structured processes and improving support efficiency.
AssetExplorer is a comprehensive IT asset management solution designed to help organizations gain full visibility and control over their hardware and software assets throughout the entire lifecycle. It enables automated discovery of assets across networks, ensuring accurate inventory management and improved operational planning. With centralized tracking of purchase orders, contracts, and software licenses, organizations can maintain compliance while reducing unnecessary spending. The platform provides insights into total cost of ownership, allowing teams to make informed budgeting and procurement decisions. Built-in reporting tools offer detailed analytics on asset usage, performance, and lifecycle stages, helping IT teams optimize resource allocation. AssetExplorer simplifies management of both physical and virtual assets through an intuitive interface, making deployment and daily operations efficient. By consolidating asset information into a single console, organizations can streamline workflows and minimize risks associated with unmanaged assets.

Continuous assessment for patching,
compliance, and fixes

Endpoint security for device access and
transfer control

Zero Trust app control with
monitoring and secure execution

Browser management protecting from
phishing and malware

DLP platform monitoring sensitive endpoint
data movement

Unified endpoint management for security,
patching, and admin

Mobile management for secure deployment
and lifecycle control

Automated patching for vulnerability
fixes and compliance

Extension enabling third-party patching
within SCCM

Automated OS deployment, imaging, and
system migration

Secure remote support and endpoint
management platform

IT operations management platform for
network monitoring and analytics.

Network monitoring solution with alerts,
insights, and fault management.

Bandwidth monitoring and traffic
analysis platform for network usage.

Network monitoring solution with alerts,
insights, and fault management.

Firewall log analysis platform for monitoring,
reporting, and threats.

Multi-tenant network monitoring,
simplified for managed service providers

Application Control Plus strengthens enterprise security by enabling centralized application governance and privilege management. It enforces Zero Trust policies via whitelisting, monitoring, and automated rules. With real-time visibility into applications, it reduces attack surfaces, blocks unauthorized software, and supports compliance while giving IT teams granular control.

Site24x7 MSP delivers AI-driven monitoring for infrastructure, applications, networks, and user experience from one platform. It helps service providers track performance, detect anomalies, and troubleshoot proactively. With synthetic monitoring, server analytics, and plugin integrations, teams gain deep visibility into cloud environments, servers, and websites while improving performance.    

CloudDNS simplifies DNS management while improving domain performance and availability for global apps. Distributed points of presence, redundant name servers, and fast query resolution ensure reliable connectivity. Features like DNS failover, GeoDNS, load balancing, and DDoS protection help organizations maintain uptime, optimize user experience, and secure domain infrastructure.

DDI Central unifies DNS, DHCP, and IP address management into a single platform for hybrid and distributed networks. It enables centralized configuration, monitoring, and troubleshooting while improving efficiency. With advanced visibility, policy controls, and anomaly detection, IT teams maintain service reliability, strengthen security, and reduce downtime from misconfigurations.

AlarmsOne is a centralized alert management platform that aggregates alarms from multiple monitoring tools into one dashboard. Teams can acknowledge, escalate, and resolve alerts efficiently while receiving notifications via email, SMS, or voice calls. It enhances operational awareness, reduces alert fatigue, and ensures faster incident response across complex IT environments.

StatusIQ provides transparent communication during outages and maintenance via customizable public status pages. Organizations can share real-time updates, incident timelines, and resolution progress while reducing support inquiries. With flexible branding and proactive notifications, StatusIQ improves trust, enhances customer experience, and helps teams manage service disruptions effectively.

Active Directory auditing solution with real-
time alerts and reports.

SharePoint management platform with
auditing, reporting, and backup.

Microsoft 365 auditing solution
providing alerts and activity reports.

Data visibility platform enabling auditing,
risk analysis, and protection.

File storage analytics platform optimizing
usage and security permissions.

Cloud monitoring platform providing
analytics, alerts, and security insights.

Log360 is a unified SIEM platform designed to provide end-to-end threat detection, investigation, and response across enterprise environments. It combines advanced log management, user behavior analytics, data loss prevention, and cloud security monitoring to offer complete visibility into security events. Machine learning-driven anomaly detection and threat intelligence correlation help identify suspicious activities early. The platform collects and analyzes logs from servers, applications, databases, and network devices, enabling centralized monitoring across on-premises, cloud, and hybrid infrastructures. Built-in reporting and compliance tools assist in meeting regulatory requirements, while its incident management console accelerates response with automation and structured playbooks. Log360 empowers IT and security teams to maintain full network visibility, strengthen resilience, and reduce response times.

IT Analytics

Analytics Plus delivers actionable insights for IT and business teams with intuitive, drag-and-drop report creation. It automatically analyzes imported data, generating intelligent dashboards and reports. With 30+ visualization types, customizable layouts, and color themes, users can explore data effectively and make smarter decisions. It also enables collaboration by sharing insights across teams.

CloudSpend is a SaaS-based cloud cost management solution providing visibility across multi-cloud environments. It helps businesses forecast charges, implement chargebacks, and optimize resources. Intuitive dashboards and Business Unit support allow teams to analyze expenses by account, region, service, or budget. The platform also offers alerts and recommendations to prevent overspending and improve financial governance.

Custom Solution Builder

App Creator

AppCreator is an on-premises low-code application development platform that enables you to quickly build powerful custom applications to digitize and transform your clients’ IT and business operations. With drag-and-drop tools, developers can design, develop, and deploy applications up to 10 times faster than conventional methods. The workflow builder allows easy automation of organizational processes, and one-click deployment supports web, iOS, and Android. AppCreator helps automate unique IT and business processes, boosts efficiency, productivity, and profitability, and allows customization with client branding, empowering organizations to transform operations with speed and flexibility. It also provides robust integration capabilities with existing enterprise systems, ensuring seamless connectivity and data consistency. Organizations can scale applications as their needs grow, and its intuitive interface makes adoption easy for both technical and non-technical teams. With AppCreator, businesses gain the ability to innovate faster and respond to evolving market demands confidently.

Custom Solution Builder

ServiceDesk Plus On-Demand is a cloud-
based ITIL help desk software for ITSM.

Endpoint Central is a UEM solution for
managing, securing, and automating IT.

Mobile Device Manager Plus enables
secure, centralized mobile management.

Automates patching, ensures compliance,
and strengthens endpoint security.

Site24x7 provides AI-powered monitoring
for IT, DevOps, and cloud performance.

A SIEM platform providing unified
security for cloud and on-prem.

Identity360 is a cloud-native platform for
secure identity, access, and compliance.

Remote Access Plus enables secure, efficient
remote support and endpoint management.

It inform customers about outages,
maintenance, and updates clearly.

SaaS cloud cost management software that
provides insights and optimization.

AlarmsOne is a cloud-based alarm management
service for centralized IT alert control.

Analytics Plus supports deployment
on AWS, Azure, and Google Cloud.

Solution for MSPs

MSP Central unifies PSA, RMM, and
security for centralized client management.

RMM Central helps MSPs monitor and
manage all client devices from one console.

Centralizes privileged access, secures
credentials, and ensures compliance.

It securely stores and manages shared
enterprise passwords and identities.

It’s a web-based ITIL help desk with
integrated asset management.

Offers unified desktop and mobile
device management for MSPs.

Enables centralized management and
security of enterprise mobile devices.

Site24x7 provides AI-driven monitoring and
cloud spend optimization for IT teams.

Helps manage and report on clients’
AD, Exchange, and Microsoft 365.

Log360 Cloud MSSP secures data, ensures
compliance, and protects against threats.

It helps MSPs monitor and manage multiple
client networks from one console.

A company helping you manage and secure your IT.

clients organize their IT with
our solutions
288999 +
years in the
industry
18 +

9/10

Fortune 100
companies

with near to
employees
1990 +

Bring Your IT Together

ManageEngine is bringing IT together for an integrated, overarching approach to optimizing your entire digital infrastructure. Our comprehensive suite offers unified visibility and control across your entire IT landscape from endpoint security and service desk management to network operations and identity governance, all within a single, scalable, and affordable platform.

By leveraging built-in AI and advanced automation, we empower your IT teams to proactively detect threats and resolve performance bottlenecks before they disrupt operations.

Your Project's Success, Guaranteed by Process

Every ManageEngine engagement follows our proven framework to ensure on-time, on-budget delivery with zero surprises.

Architect 
&
Design

Architect & Design

Translate requirements into a future-ready architecture that balances scalability, security, and performance. We map integrations, governance models, and configuration standards while building a clear implementation roadmap designed to support compliance, flexibility, and sustainable growth across complex enterprise technology ecosystems.

Implement 
&
Integrate

Implement & Integrate

Deploy solutions using structured methodologies that reduce risk and downtime, integrating ManageEngine tools with existing platforms and workflows. We validate configurations, test performance, and ensure alignment with project scope, timelines, and operational expectations for a smooth enterprise-wide rollout experience.

Train 
&
Handover

Train & Handover

Empower your teams through tailored training sessions, practical documentation, and structured knowledge transfer programs. We prepare administrators and end users to confidently manage daily operations, resolve issues efficiently, and sustain platform performance through handover frameworks and operational readiness planning.

Discover &
Assess

Discover & Assess

Understand your business goals, current infrastructure, and operational challenges through structured discovery sessions. We evaluate risks, maturity, and gaps while defining measurable success criteria, ensuring every recommendation aligns with strategic priorities and proven ManageEngine deployment standards from the start.

Manage 
&
Optimize (TOC)

Manage 
& Optimize (TOC)

Deliver continuous monitoring, optimization, and strategic advisory services that enhance performance, strengthen security posture, and drive adoption. Our team proactively identifies risks, refines configurations, and aligns the platform with evolving business priorities to maximize long-term value and operational resilience.

Your Knowledge Center for ManageEngine Mastery

Gain a competitive edge with exclusive insights, technical guides, and best practices from
Switzerland’s leading ManageEngine experts.

On-Demand Webinars

Webinar: Mastering FADP Compliance with
ManageEngine SIEM

Blog & Expert Articles

How to Integrate Endpoint Central with your SOC,”
“Common IAM Misconfigurations to Avoid

Technical Whitepapers & Guides

Whitepaper: Architecting a High-Availability ServiceDesk Plus Environment
Guide: 5 Steps to Automate Endpoint Security

The KIDAN
Advantage:
Your Lifecycle Partner

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Unrivaled Swiss Expertise
As the largest and most certified ManageEngine partner in Switzerland, our local, bilingual engineers provide expert guidance that is fully compliant with Swiss data laws (FADP).
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Full Lifecycle Integration
Consume ManageEngine your way. We deliver through On-Demand projects, As a Service subscriptions, or continuous support from our 24/7 Technology Operations Center (TOC).
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Strategic Solution Architecture.
We don't just install tools; we build integrated solutions. Our deep expertise across 9 technology pillars ensures your ManageEngine investment solves core business challenges and delivers measurable ROI.

TEAM OF CERTIFIED EXPERTS SUPPORTING NEAR TO 1000 SWISS Businesses

We represent ManageEngine fully in Switzerland, hosting events, workshops and all that is
needed for the ManageEngine Community in Switzerland!

Don't Just Buy a Tool. Build a Platform and Strategic Advantage.

Partner with the only firm in Switzerland that provides the strategic architecture, certified expertise, and 24/7 operational support to turn your ManageEngine investment into a true business asset.

Connect with a Certified ManageEngine Architect

Use our intelligent form to provide initial details. A senior KIDAN architect will contact you for a complimentary scoping call to discuss your technical and business goals.

Your Questions, Answered

Our service delivery is architected around a unified, Swiss-based framework to ensure consistent excellence across all linguistic regions. The framework is executed by our team of permanently employed, certified engineers and architects, all of whom are fluent in German, French, and English. This model guarantees that every phase of the client lifecycle—from strategic planning and architectural design to implementation and 24/7 managed support—is handled with precision and clarity, directly from our Swiss offices. 

  • Our “Platform Modernization and Optimization” services are specifically designed to maximize the ROI of your existing technology stack. We engage as strategic partners to perform: 
  • Architectural Health Checks: A comprehensive audit of your current deployment against security, performance, and scalability best practices. 
  • Performance Baselining & Tuning: Scientific analysis and optimization of the application and database layers to ensure peak performance at scale. 
  • Security Hardening: Re-configuration of your environment to align with current cybersecurity frameworks and mitigate emerging threats. 
  • Automation Roadmap Development: Identifying and implementing high-impact automation within the platform to reduce operational overhead and improve service delivery. 

We offer two distinct, transparent models to meet varying data residency and compliance requirements: 

  • ManageEngine Standard Cloud: For clients comfortable with EU data residency, we manage and optimize their tenancy within ManageEngine’s highly available European data centers (located in Amsterdam and Dublin). 
  • KIDAN Sovereign Cloud for ManageEngine: For organizations with stringent data sovereignty mandates (e.g., financial services, public sector, healthcare), we offer a superior alternative. We host and manage your entire ManageEngine environment within our own Tier IV certified datacenter in Switzerland. This service guarantees that all application data, metadata, and backups remain exclusively within Swiss borders, providing full compliance with nFADP/DSG and the highest standards of data protection. 
  • Predictability and risk mitigation are embedded in our proprietary “Velocity Implementation Methodology™”. This framework is not merely a project plan but a governance structure. Key risk-control elements include: 
  • Formal Architectural Design Phase: No technical work begins until a detailed Architectural Design Document, outlining the entire solution, is formally signed off by all stakeholders. 
  • Phased Rollout with Go/No-Go Gates: We deploy in controlled stages, from non-production to pilot groups to full production. Each stage concludes with a formal review gate, ensuring issues are contained and resolved before wider impact. 
  • Dedicated Project Governance: Every engagement is overseen by a dedicated Project Manager who provides transparent reporting, manages the risk register, and serves as a single point of accountability. 
  • We architect ManageEngine deployments to be integral components of a modern zero-trust architecture. Instead of simply installing products, we integrate them as key enforcement and visibility points. 
  • Identity as the Perimeter: We leverage AD360 and Identity360 to enforce strong authentication (MFA), just-in-time access, and continuous identity verification. 
  • Device Compliance: We utilize Endpoint Central to ensure that every device accessing corporate resources is verified, patched, and compliant with security policies before being granted access. 
  • Network Segmentation: We use tools like Firewall Analyzer to validate and audit network segmentation rules, ensuring lateral movement is restricted. 
  • Continuous Visibility: Log360 is configured as a central nervous system, providing the comprehensive logs and analytics required to monitor for and respond to threats in real-time. 
  • Our managed services extend far beyond basic reactive support. We provide a proactive, comprehensive governance and operations framework designed to ensure platform health, security, and continuous value creation. Standard inclusions are: 
  • Proactive 24/7 Platform Monitoring & Health Checks 
  • Performance and Database Tuning 
  • Security Patch and Version Upgrade Management 
  • User and Access Administration 
  • Monthly Governance & Performance Reporting 
  • A Dedicated Technical Account Manager (TAM) as your strategic point of contact. 

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Join 100+ IT Leaders at KIDANVerse

Be part of the first edition.

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